Testimonials from LGS Plumbing and Heating customer’s.

We had a bathroom pipe burst and found LGS PLumbing and Heating in Hove local to us. Called them and Ben arrived within a short period of time and got to work on sorting out the problem. Ben was professional, friendly and quick to fix our burst pipe. Great service!
Trevor

Customer, Hove, West Sussex

Ben Brady put in a new boiler for me. He is great. Comes quickly. I do recommend him.
Matt Darby

Chichester, West Sussex, Customer

Ben installed my central heating boilers. I found him through a recommendation. He services my boiler once a year. I have used him 15 times.
Jean Gillum

Customer, Crawley, West Sussex

As well as sub contracting for us, Ben is fitting a hob into my kitchen. I think he is brilliant!
Garry

Customer, Littlehampton - West Sussex

I install kitchens, so Ben carries out all the plumbing and heating work for me. He is very professional.
Purvisha Patel

Burgess Hill, West Sussex, Customer

Ben Brady is a very honest and happy person. He installed my boiler. He was recommended to me by friends and I do recommend him on. He gave me a reasonable quote from which I was very happy with the work that was then carried out.
Ian

Customer, Brighton, West Sussex

Complaints

We always endeavour to provide the best service for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call, write or email us.

We aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted Traders in the first instance on 0117 456 6032.